In close cooperation with customers, the North American Services team develops a range of services that fulfil the needs of our customers to keep their material handling systems operational in the best way possible in order to achieve maximum performance, availability and reliability. We provide a full range of services such as Service Implementation, Contract, Project Management, Process Engineering, Inspections & Maintenance and a 24/7 IT Service Desk organization.
Responsibilities & Tasks:
As the Service Team Lead, you are responsible for overseeing a technical team of support experts for our service business in the Vancouver area. You will have frequent contacts with customers, the internal organization and suppliers to make sure the high level controls software runs smoothly. Other responsibilities include: